Shipping policy
Processing Time
All LALI & TAL perfume oils are made in small batches and carefully packed by hand.
Orders are typically processed within 1–3 business days (excluding weekends and holidays). During busy periods or markets, processing times may vary slightly — thank you for your patience.
Shipping Rates & Delivery Estimates
Shipping rates are calculated at checkout based on your location and selected shipping method.
Estimated delivery times are provided by the carrier and begin once your order has shipped. Please note that delivery times are estimates and may be affected by carrier delays outside of our control.
Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking information. Please allow up to 24 hours for tracking to update.
Shipping Locations
We currently ship within the United States.
If you’re interested in international shipping, feel free to reach out at hello@laliandtal.com.
Incorrect Address
Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If you notice an error, contact us as soon as possible — we’ll do our best to help if the order has not yet shipped.
Lost or Delayed Packages
Once a package is marked as delivered by the carrier, we are not responsible for lost or stolen packages. If your order appears delayed or lost in transit, please contact the carrier directly using your tracking number.
That said, if something feels off, don’t hesitate to reach out — we’re always happy to help where we can.
Questions
If you have questions about shipping or need assistance with an order, contact us at hello@laliandtal.com.